Legal

Terms & Conditions

Last updated: March 20, 2026

1. Acceptance of Terms

By accessing and using the Webbrandz website (webbrandz.net) and our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services. Webbrandz operates from Abbotsford, British Columbia, Canada.

2. Services

Webbrandz provides web development, AI agent development, AI automation, digital marketing, and related digital services. Our services include but are not limited to:

  • Website design and development (WordPress, Next.js, custom solutions)
  • AI-powered agent development and automation
  • SEO, SEM, and digital marketing
  • Google Workspace integration and AI enhancement
  • E-commerce solutions
  • Branding and identity design
  • Ongoing maintenance and support

3. Project Agreements

All projects are subject to a separate project agreement or statement of work that outlines scope, timeline, deliverables, and payment terms. These Terms and Conditions apply in addition to any project-specific agreements. In the event of a conflict, the project agreement takes precedence.

4. Payment Terms

  • Payment terms are specified in individual project agreements
  • A deposit may be required before work begins
  • Invoices are due within 30 days of the invoice date unless otherwise agreed
  • Late payments may incur interest at a rate of 1.5% per month
  • We reserve the right to suspend services for overdue accounts

5. Intellectual Property

Client Content

You retain ownership of all content, data, and materials you provide to us for use in your project. You grant us a license to use this content solely for the purpose of delivering the agreed-upon services.

Our Work

Upon full payment, ownership of custom-developed work (designs, code, content created specifically for your project) transfers to you. We retain the right to use anonymized or generalized versions of our work in our portfolio and marketing materials unless otherwise agreed in writing.

Third-Party Components

Some projects may incorporate third-party software, plugins, templates, or AI models that are subject to their own licenses. We will inform you of any such components and their licensing requirements.

6. AI Services

Our AI-powered services are provided on an "as-is" basis with respect to AI model outputs. While we strive for accuracy and quality:

  • AI-generated outputs may require human review and refinement
  • We do not guarantee specific outcomes from AI processing
  • AI model capabilities and availability may change as providers update their systems
  • Client data processed through AI systems is handled in accordance with our Privacy Policy

7. Support & Maintenance

Support and maintenance services, when contracted, are subject to the following:

  • Response times are based on ticket priority as outlined on our support page
  • Support covers issues related to work we have delivered
  • Third-party plugin updates, hosting issues, and security breaches caused by client actions may be outside standard support scope
  • Emergency support outside business hours may incur additional charges

8. Client Responsibilities

Clients are responsible for:

  • Providing accurate and timely content, feedback, and approvals
  • Maintaining current backups of their website and data
  • Ensuring they have the right to use any content they provide
  • Keeping login credentials and access information secure
  • Complying with all applicable laws regarding their website content

9. Limitation of Liability

To the maximum extent permitted by law, Webbrandz shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to the use of our services, including but not limited to:

  • Loss of data, revenue, or business opportunities
  • Service interruptions or downtime
  • Actions of third-party service providers (hosting, domain registrars, AI providers)
  • Security breaches not caused by our negligence

Our total liability for any claim shall not exceed the total amount paid by the client for the specific service giving rise to the claim.

10. Termination

Either party may terminate a service agreement with 30 days written notice. Upon termination:

  • All outstanding invoices become immediately due
  • We will provide reasonable assistance in transitioning services
  • Client data and deliverables will be made available for download
  • Access to our systems and tools will be revoked

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of British Columbia.

12. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our website and services after any changes constitutes acceptance of the modified terms.

13. Contact Us

If you have questions about these Terms and Conditions, please contact us:

  • Webbrandz
  • Abbotsford, BC, Canada
  • Phone: +1 (604) 374-8168
  • Email: webbrandz@gmail.com